Your Privacy Is Our Responsibility
Your personal information is fully protected on the 77c7 platform. Read this privacy policy to learn how we collect, use, and store your data.
Introduction
77c7 online casino and betting platform gives your privacy the highest priority. This privacy policy ("Policy") describes how 77c7 collects personal information from users of our platform, how that information is used, who it is shared with, and what steps we take to protect your information.
By using the 77c7 website or mobile platform, or by using our services, you agree to the terms of this privacy policy. This policy is an integral part of our Terms and Conditions. We may update this policy from time to time and any changes will be announced via a notice on the platform.
If you have any questions about any part of this policy or wish to raise any privacy-related concern, please contact us.
1 Information We Collect
Information You Provide Directly
When you register with 77c7 or use our services, you voluntarily provide the following information:
- Full name and date of birth
- Mobile number and email address
- Password and security questions
- Payment details (e.g., bKash number, Nagad number)
- Documents required for identity verification
- Messages and complaints submitted when contacting support
Automatically Collected Information
When you visit our platform, certain technical information is collected automatically:
- IP address and device type
- Browser version and operating system
- Session information and login history
- Data collected through cookies and tracking technologies
- Logs of your activity on the platform (games, bets, transactions)
- Device location (only with your permission)
Information Received from Third Parties
In some cases we may also collect information from third parties, such as payment processors (bKash, Nagad, Rocket, Upay), identity verification services, and partners engaged for fraud prevention. This information is used only to maintain the quality of our services and to ensure the security of your account.
2 How Your Information Is Used
77c7 uses your personal information for the following purposes:
2.1 Service Operation and Improvement
- Creating, verifying, and managing your account
- Processing deposits and withdrawals
- Providing bonuses, promotions, and rewards
- Personalizing the gaming experience and delivering relevant offers
- Resolving technical issues on the platform
2.2 Security and Fraud Prevention
- Detecting and preventing unauthorized access to accounts
- Preventing financial fraud and money laundering
- Monitoring your activity to ensure responsible gaming
- Age verification — only users aged 21 or above may use the platform
2.3 Customer Service and Communication
- Providing assistance through 24/7 Bengali live chat support
- Sending important account information, transaction confirmations, and security alerts by email
- Informing you about promotional offers and special events with your consent
2.4 Compliance with Legal Obligations
Under applicable laws and regulations, we may be required to retain and disclose certain information. In such cases, only the information necessary to comply with the law is used.
3 Information Sharing and Disclosure
77c7 never sells your personal information or transfers it to third parties for marketing purposes. Information may be shared only in the following limited circumstances:
3.1 Service Partners
Information may be shared with trusted third-party service providers needed to operate our platform. This includes payment processors (bKash, Nagad, Rocket, Upay), technology service providers, identity verification services, and cybersecurity partners. These partners may use the information only for contracted work.
3.2 Legal Requirements
77c7 may be required to disclose information under a court order, government directive, or applicable law. Information may also be provided in connection with investigations into serious fraud or criminal activity.
3.3 Business Changes
If there is a change in the business structure of 77c7 (such as a merger or acquisition), your information may be transferred to the new owner. You will be notified in advance in such cases.
4 Cookies and Tracking Technologies
77c7 uses cookies and similar tracking technologies to improve your experience and ensure the functionality of the platform.
Essential Cookies
These cookies are essential for the basic operation of the platform (login sessions, security checks, game loading). Disabling them may prevent the platform from working properly.
Functional Cookies
These cookies are used to remember your preferences (language, interface settings). They make each of your visits easier.
Analytics Cookies
These cookies are used for statistical analysis and improvement of the platform. Data collected is always anonymous and does not identify any individual user.
You can control cookies at any time by changing your browser settings. However, disabling essential cookies may limit some services on 77c7.
5 Data Protection and Security Measures
77c7 follows industry-standard technologies and processes to protect your personal and financial information. The key elements of our security framework are described below:
- SSL Encryption: All information sent to and received from our platform is protected by SSL (Secure Socket Layer) encryption, making it virtually impossible for third parties to read.
- Two-Factor Authentication: Two-Factor Authentication is available to provide an extra layer of security for your account.
- Data Segregation: Your financial information is stored separately from other account information on encrypted servers.
- Regular Security Audits: Our systems are regularly audited by external security experts.
- Access Control: Only authorized personnel have limited access to necessary information, and all access is logged.
- Trained Team: All our staff receive regular training on data protection.
However, it is not possible to guarantee that transmitting information over the internet is completely secure. We therefore ask you to keep your password confidential and to contact us immediately if you notice any suspicious activity.
6 Data Retention Period
77c7 retains your personal information only for as long as necessary. We consider the following factors when determining the retention period:
- All account information is retained for as long as your account is active.
- Even after an account is closed, some information may be kept for a specified period due to legal obligations.
- Financial transaction records are retained for a specified number of years in accordance with applicable law.
- Support tickets and communication records are kept for a limited period to improve service quality.
- Analytics data may be retained in anonymous form for an extended period.
Once the specified retention period has ended, information is securely deleted or anonymized.
7 Your Rights
As a user of 77c7, you have the following rights over your own personal information:
Right to Access
You may request at any time to find out what information we hold about you. We will provide it within the specified timeframe.
Right to Rectification
If your information is incorrect or incomplete, you may request that it be corrected. Many details can be updated directly from the profile section of your account.
Right to Erasure
In certain circumstances you may request that your information be deleted. However, retaining some information may be essential for us due to legal obligations.
Right to Object to Processing
You have the right to object to the processing of your information for certain purposes (such as marketing). You may unsubscribe from marketing communications at any time.
Right to Data Portability
You may request a copy of your personal information in a commonly readable format.
Right to Restrict Processing
In certain circumstances you may ask for the processing of your information to be restricted, such as while a dispute about the accuracy of the information is ongoing.
To exercise any of these rights, please contact our support team. We will review your request and respond within the specified timeframe.
8 Protection of Minors
77c7 strictly does not allow anyone under the age of 21 to register or participate on our platform. We actively verify age and do not knowingly collect any personal information from minors.
If we believe a user is under the age of 21, we will suspend the account and request verification. If confirmed, all associated information will be deleted.
If a parent or guardian believes their child has provided information on our platform, please contact us immediately.
9 Changes to the Policy
77c7 reserves the right to change, amend, or update this privacy policy from time to time. For any significant changes, we will:
- Update the last-updated date on this page.
- Send a notice to your registered email for important changes.
- Display a public announcement on the platform.
If you continue to use the platform after changes are published, it will be assumed that you have accepted the updated policy. We therefore recommend that you revisit this page from time to time.
10 Contact Us
Questions about privacy?
For any questions, concerns, or requests regarding this privacy policy, please contact us. Our team is ready to assist in Bengali 24/7.
You may send a request to exercise your privacy rights. We will respond within the applicable timeframe.
Related Pages
Read our other policies and information: